#1263843: Warning issued over NBN scam surge
Australian consumers lost an average of $110,000 to NBN scams in the first five months of 2019, according to the Australian Competition and Consumer Commission.
The ACCC said that that figure represents an almost 300 per cent increase on last year, when scammers made away with an average of $38,000 a month.
The ACCC’s acting chair, Delia Rickard, said the majority of victims — more than 60 per cent — were aged over 65 “Scammers are increasingly using trusted brands like ‘NBN’ to trick unsuspecting consumers into parting with their money or personal information,” Rickard said.
The ACCC said that commonly encountered techniques include an NBN-themed version of the venerable remote access scam where person seeks remote access to a PC in order to fix a problem while claiming to work for NBN Co or a telco.
Another is scammers pretending to sell discount NBN services or equipment over the phone.
Two other common scams involve obtaining people’s personal information by visiting them at their homes and pretending to sign them up for NBN services, or calling during a blackout and selling the ability to stay connected.
“It’s concerning scammers continue to use the NBN Co brand as a way to exploit Australians, often the elderly and the vulnerable, for their own criminal purposes,” said NBN Co’s chief security officer, Darren Kane
“We take the impact of scammers on the community very seriously, which is why we use all channels at our disposal, including community engagements and the media, to warn residents about this disturbing trend and encourage them to report it to security authorities, such as SCAMwatch or ACORN [the Australian Cybercrime Online Reporting Network]”
|Date added||June 17, 2019, 8:40 a.m.|